OrbitDoctor Terms of Use

The Services are operated from Alberta, Canada and are intended for individuals located in Alberta who hold a valid Alberta Health Card, unless otherwise stated. By using the Services, you represent that you meet these eligibility requirements.

You must be at least 18 years of age to create an account and use the Services, or have the consent and involvement of a parent or legal guardian where permitted by applicable law. You are responsible for ensuring that your use of the Services complies with all applicable laws and regulations.

OrbitDoctor reserves the right to refuse service, terminate accounts, or limit access to the Services at its discretion, including where a user does not meet eligibility requirements or violates these Terms.

Your privacy is important to us. Our collection, use, and disclosure of personal information and health information is described in our Privacy Policy, which is incorporated into these Terms by reference.

By using the Services, you consent to the collection and use of your information as described in the Privacy Policy. Please review the Privacy Policy carefully to understand our practices.

The Services and all content provided through the platform are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

OrbitDoctor does not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not guarantee the accuracy, completeness, or usefulness of any information provided through the Services.

The Services are not intended for emergency medical situations. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department immediately.

To the fullest extent permitted by applicable law, OrbitDoctor disclaims all liability for any damages arising from your use of or reliance on the Services or any content provided therein.

You agree not to use the Services in any way that violates applicable law, infringes the rights of others, or interferes with the operation of the platform. Prohibited conduct includes, without limitation, attempting to gain unauthorized access to the Services, systems, or data of OrbitDoctor or other users.

You may not use the Services to transmit any unlawful, harassing, defamatory, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable content. You may not impersonate any person or entity or misrepresent your affiliation with any person or entity.

You may not use automated means, including bots, scrapers, or crawlers, to access the Services without our prior written consent. You may not interfere with or disrupt the integrity or performance of the Services or the data contained therein.

OrbitDoctor reserves the right to investigate and take appropriate action against anyone who violates this Acceptable Use Policy, including removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.

OrbitDoctor facilitates virtual care services by connecting you with licensed healthcare providers. The healthcare provider, not OrbitDoctor, is responsible for the medical services provided to you, including assessments, diagnoses, treatment recommendations, prescriptions, referrals, and other clinical decisions.

Your relationship with your healthcare provider is a direct provider-patient relationship. OrbitDoctor is not a healthcare provider and does not practice medicine. Any medical advice, diagnosis, or treatment you receive is provided solely by your healthcare provider.

You acknowledge that virtual care has limitations and may not be appropriate for all medical conditions. Your healthcare provider will determine whether your concern is suitable for phone or video care and may recommend in-person evaluation when clinically appropriate.

Health information you provide through the Services will be handled in accordance with applicable privacy and health information laws, including Alberta's Health Information Act where applicable, and our Privacy Policy.

You are responsible for providing accurate health information to your healthcare provider and for following up on care recommendations, including seeking in-person care when advised.

OrbitDoctor may modify, suspend, or discontinue any aspect of the Services at any time, including the availability of any feature, database, or content. We may also impose limits on certain features or restrict access to parts or all of the Services without notice or liability.

You agree to indemnify, defend, and hold harmless OrbitDoctor and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any rights of another.

OrbitDoctor may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will cease immediately.

These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles.

You agree that any legal action or proceeding arising out of or related to these Terms or the Services shall be brought exclusively in the courts located in Alberta, Canada, and you consent to the personal jurisdiction of such courts.

The Services and all content, features, and functionality, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, are the exclusive property of OrbitDoctor or its licensors and are protected by Canadian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without the prior written consent of OrbitDoctor, except as permitted by these Terms or applicable law.